FAQ

Hi,

You don't need to have paypal account to make payments, you can simply pay using your existing debit card/ credit card on paypal page. Here's how you can do that:

STEP 1:  Click on 'Pay with Debit Card or Credit Card'.

STEP 2: Enter your card details to complete payment:

Please note that currency availability may vary depending on your region. 

Code

Currency

AED

United Arab Emirates Dirham

AFN

Afghanistan Afghani

ALL

Albania Leke

AMD

Armenia Dram

ANG

Netherlands Antillean Guilder

ARS

Argentina Peso

AUD

Australia Dollar

AWG

Aruba Guilder

BAM

Bosnia and Herzegovina Mark

BBD

Barbados Dollar

BGN

Bulgaria Leva

BHD

Bahrain Dinar

BMD

Bermuda Dollar

BND

Brunei Dollar

BOB

Bolivia Boliviano

BRL

Brazil Real

BSD

Bahamas Dollar

BWP

Botswana Pula

BYR

Belarus Ruble

CAD

Canada Dollar

CHF

Switzerland Franc

CLP

Chile Peso

CNY

China Yuan Renminbi

COP

Columbia Peso

CRC

Costa Rica Colon

CZK

Czech Republic Koruna

DKK

Denmark Kroner

DOP

Dominican Republic Peso

DZD

Algeria Dinar

EGP

Egypt Pound

EUR

Euro

FJD

Fiji Dollar

GBP

United Kingdom Pound

GEL

Georgia Lari

GIP

Gibraltar Pound

GTQ

Guatemala Quetzal

HKD

Hong Kong Dollar

HRK

Croatia Kuna

HUF

Hungary Forint

IDR

Indonesia Rupiah

ILS

Israel New Shekel

INR

India Rupee

ISK

Iceland Kronur

JMD

Jamaica Dollar

JOD

Jordan Dollar

JPY

Japan Yen

KES

Kenya Shilling

KHR

Cambodia Riel

KRW

South Korea Won

KWD

Kuwait Dinar

KYD

Cayman Island Dollar

KZT

Kazakhstan Tenge

LBP

Lebanon Pound

LKR

Sri Lanka Rupee

MAD

Morocco Dirham

MDL

Moldova Leu

MKD

Macedonia Denar

MRO

Mauritania Ouguiya

MUR

Mauritius Rupee

MWK

Malawi Kwacha

MXN

Mexico Peso

MYR

Malaysia Ringgit

NAD

Namibia Dollar

NGN

Nigeria Naira

NOK

Norway Kroner

NPR

Nepal Rupee

NZD

New Zealand Dollar

OMR

Omar Rial

PAB

Panama Balboa

PEN

Peru Nuevo Sol

PGK

Papua New Guinea Kina

PHP

Philippines Peso

PKR

Pakistan Rupee

PLN

Poland Zlotych

QAR

Quatari Rial

RON

Romanian New Lei

RSD

Serbian Dinar

RUB

Russia Rubles

SAR

Saudi Arabia Riyal

SCR

Seychelles Rupee

SDG

Sudan Pound

SEK

Sweden Kronor

SGD

Singapore Dollar

THB

Thailand Baht

TND

Tunisia Dollar

TRY

Turkey New Lira

TTD

Trinidad & Tobago Dollar

TWD

Taiwan New Dollar

TZS

Tanzania Shilling

UAH

Ukraine Hryvnia

USD

United States Dollar

UYU

Uruguay Peso

UZS

Uzbekistan Som

VEF

Venezuela Bolivar

VND

Vietnam Dong

XCD

East Caribbean Dollar

XOF

CFA Franc BCEAO

ZAR

South Africa Rand

Credit card type

AMEX

American Express

CHINA_UNION_PAY

China Union Pay

Note: Supported only for US merchants, for USD transactions

DINERS

Diners Club

DISCOVER

Discover

JCB

JCB

MASTERCARD

MasterCard

VISA

Visa

ELO

ELO

HIPERCARD

Hipercard

NARANJA

Tarjeta Naranja

CENCOSUD

Cencosud

TARJETASHOPPING

Tarjeta Shopping

ARGENCARD

Argencard

CABAL

Cabal

Please note that Maestro cards should be sent as MASTERCARD.

Processing Time: All orders take 5-7 days for processing as every item is created upon order. Shipping within USA, Canada, Australia and UK: Free Shipping: It may take 25-30 days for items to be delivered using 'Free Shipping' option. Shipper is USPS. Express Shipping: It tales 10-15 days for item to be delivered using 'Express Shipping' option. International Shipping: We do not provide end to end tracking numbers for international shipping and average delivery timeframe is 3-4 weeks from date of order. We ship worldwide. You will receive tracking number however it would work only till item reach your country. If you did not received your item under shipping time, then feel free to contact us using 'Contact Us' button.

International Shipping:

For international shipping and average delivery timeframe is 3-4 weeks from date of order. We ship worldwide. We do not provide tracking numbers for international orders as in free shipping we use government shipping companies which do not provide tracking number.

If you did not received your item under mentioned shipping time, then feel free to contact us using 'Contact Us' button.

For USA/Canada/Australia/UK:

After processing of your order (5-7 days), our asian manufacturing departments ship your order to the respective countries and only then we receive tracking numbers from local shippers (like USPS in USA). After we receive tracking number, they are provided to you via email immediately. In some cases you may receive item even before you receive tracking number as this is completely dependent on shipper company.

For International Orders:

As we do not charge for shipping (free shipping) we use government operated shipping services like ePost or Singapore post to send your order, these companies do not provide any tracking number in order to keep there cost lower however expected shipping time frame is 3-4 weeks for any international order worldwide.

Sometimes due to unavoidable circumstances your order might take more than the typical 10-15 days. if so, please click on 'Contact Us' and provide us with your order number. 

We do not charge any custom fees. However depending on your country's laws, you might be required to pay custom fees on sneakers/tote bags/flip flops etc. Please check your respective country's laws for custom fees.

Since our products are 'Print on Demand' and every item is created manually, we do not normally offer any refunds/returns. However, returns are only accepted if:

1) Wrong Shoes Size: If the shoe size received is different from the size you ordered, then we would send you a replacement. Please note if you have entered the wrong shoe size, then we cannot refund or send a replacement for your item.

2) Wrong Design: In case the shoe design received is different than the one you ordered, we will send you the correct design. We will pay return shipping via a store credit.

3) Damaged Shoe: If your product(s) is damaged upon receipt, we will send you a replacement or refund. Replacement item is only sent once we receive the original item.

Please note, in order to claim replacement/refund, you need to send us the picture of item in its original packaging. You can claim refund/return up to 30 days after receiving item. 

If you received an incorrect item (different from your order email) then you can send it back to us for a full refund or replacement. We will reimburse your return shipping fees with store credits. Please note if the mistake was made by you when placing your order details, we can not refund or replace your item. Please be sure to double check your order details before submitting.

In case of incorrect item, you should immediately contact our support desk by clicking on 'Contact Us' button on bottom of page. Make sure you clearly mention your order number. We cannot edit the 'item' in your order and only part we can change is shipping address and name.

In case if you want to change the quantity or the complete item then we will cancel your order and issue you full refund only order is within 24 hours timeline. After 24 hours orders are sent for manufacturing automatically and cannot be edit in any ways, thus cannot be refunded or replaced.

Please understand that we sell 'Print on Demand' items which are printed automatically by machines after 24 hours of your order, thus cannot be cancelled/changed. 

Here's the chart using which you can get the right idea if your shoe size:

Here's how you can estimate your sneaker's size: